Friday, July 17, 2009
Pay at the Pump
Pay at the pump should mean just that. I have vowed to stop patronizing gas stations that use this bait and switch tactic.
Picture this. It’s raining and I need gas. I pull into the “cheap” gas station to fill my tank. I decide to use my credit card to avoid going inside to pay. Following the directions on the pump I slide in my card, remove it. It then asks for my zipcode, then my address, next my city. I want gas not a penpal. Meanwhile the blowing rain continues. Exasperated, I go inside to pay.
I ask to use the restroom. I am told by the attendant that someone took the key and didn’t return it. So, my question is, where does he go when nature calls? In a fruit jar under the counter? This is called bad customer service. I guess this is what you get when you go cheap. You get what you pay for.